Frequently Asked Questions (FAQ) – Molina Marketing Media

  1. What does the $75/month subscription include?

    • The $75/month (or promotional pricing) subscription provides a website for your business, including design, hosting, unlimited maintenance and updates, and basic advertising features to boost your online visibility. We handle everything to keep your site running smoothly.

  2. What is meant by “website advertising”?

    • Website advertising includes basic on-page optimization (e.g., meta tags, local keywords) to help your site appear in search engines like Google. It does not include paid ads (e.g., Google Ads) or advanced SEO services, which can be added for an extra fee.

  3. How does billing work?

    • You’ll be charged $75/month automatically to your provided payment method (e.g., credit card). If you receive a promotional rate (e.g., $25 for the first month), the standard $75/month applies thereafter unless you cancel. California sales tax may apply.

  4. Can I cancel my subscription?

    • Yes, you can cancel anytime by emailing info@molinamarketingmedia.com or calling (661) 584-3786 with 5 days’ notice. There’s no long-term commitment, and no refunds are issued for partial months.

  5. What happens to my domain name if I cancel?

    • If you provided your own domain, we’ll transfer it back to you at no cost upon cancellation.

    • If Molina Marketing Media obtained the domain for you, we retain ownership. You can purchase it for a one-time minimum fee of $150, and we’ll transfer it to you once payment is confirmed.

  6. Can I provide my own domain name?

    • Yes, you can pre-purchase your domain (typically $10-$20/year through registrars like GoDaddy). You’ll need to transfer it to us for maintenance and updates during your subscription. We’ll guide you through the process.

  7. What’s not included in the $75/month fee?

    • The subscription does not cover domain name costs, paid advertising campaigns (e.g., Google Ads), e-commerce features, or third-party integrations (e.g., booking systems). These can be added for additional fees, quoted upfront.

  8. Will my website rank #1 on Google?

    • While our basic advertising features improve your site’s visibility, search rankings depend on your industry, content, and external factors like Google’s algorithms. We don’t guarantee specific rankings or customer numbers, but we optimize for local searches (e.g., “Tehachapi bakery”).

  9. How is my data protected?

    • We collect your name, email, phone, payment details, and website analytics to provide and improve your site. Your data is stored securely, shared only with our hosting provider and domain registrar, and never sold. See our Privacy Policy at this link.

  10. What are my privacy rights?

    • As a California resident, you can request to know, update, or delete your data under the California Consumer Privacy Act (CCPA). Contact us at info@molinamarketingmedia.com or (661) 584-3786, and we’ll respond within 24 hours.

  11. How long does it take to set up my website?

    • We typically launch your website within 7-14 business days after receiving your content (e.g., text, images) and payment. We’ll work with you to ensure it reflects your business.

  12. Do I need to know how to code or manage the website?

    • No! We handle all design, maintenance, and updates. Just tell us what changes you want (e.g., new photos or hours), and we’ll take care of it.

  13. Can I see a sample website before signing up?

  14. What if I have more questions?

Support

Email - info@molinamarketingmedia.com

Phone - 661-584-3786

© 2025. All rights reserved.

Terms of Service and Disclosures for Molina Marketing Media

Privacy Policy