Legal Policies & Disclaimers
Ensuring transparency and trust in every interaction.
Terms of Service
Last Updated: December 16, 2025
1. Acceptance of Terms
By subscribing to or using the services provided by Molina Marketing Media (“we,” “us,” or “our”), you (“Client,” “you”) agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Offered
Molina Marketing Media provides web design, hosting, maintenance, and digital marketing solutions. Our core services include:
Website Subscriptions: Monthly subscription packages for web design, hosting, and maintenance.
Add-On Services: SEO enhancement, logo design, animations, and photo galleries.
Creative & Technical Services: Print design, social media management, media editing, drone photography, and computer maintenance/repair.
3. Subscription & Payments
Billing: Services are billed on a monthly recurring basis.
Tier 1 (Starter): $25/month.
Tier 2 (Custom): Starting at $75/month.
Tier 3 (E-Commerce): Starting at $350/month.
Add-Ons: One-time fees (e.g., $150 for galleries, $75 for logos) or recurring fees (e.g., $200/mo for Enhanced SEO) are billed as agreed upon in your invoice.
Cancellation: You may cancel your subscription at any time.
4. Domain Name Policy
Client-Owned Domains: If you purchase your own domain name, you retain full ownership. We will point the domain to the website we host for you.
Company-Owned Domains: If Molina Marketing Media purchases the domain name for you, we retain ownership of that domain.
Transfer Upon Cancellation: If you cancel your subscription and wish to take ownership of a domain name purchased by us, you may purchase the domain transfer rights for a minimum fee of $150.00.
5. Website Content & Ownership
Client Assets: Any images, text, or logos you provide to us remain your property. If you cancel, these assets will be returned to you or removed from our servers.
Company Assets: The website design, layout, code, and structure created by Molina Marketing Media remain our property while the subscription is active.
Cancellation Rights: Upon cancellation, the website files and hosting service will be terminated unless a separate buyout agreement is made. You retain ownership only of the assets you originally provided.
6. Intellectual Property
You represent that you own or have the right to use all content (text, images, media) you submit to us for your website. You agree to indemnify Molina Marketing Media against any claims of copyright infringement regarding content you provide.
7. Additional Services
Computer Maintenance: Diagnostics are subject to a $125 fee. Repairs and upgrades are billed at $75/hour. We require a full data backup before performing OS reinstallation. We are not responsible for data loss.
Media Services: Drone photography and media editing are billed at $75/hour. You own the rights to the final photographs or edited media upon full payment.
8. Limitation of Liability
Molina Marketing Media is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, business interruption, or lost profits. Our total liability is limited to the amount paid by you for the service during the one (1) month prior to the claim.
9. E-Commerce & Online Store Services
If you subscribe to our Tier 3 (E-Commerce) package, the following additional terms apply:
Platform & Responsibility: We provide the technical setup of your online store using WooCommerce. However, you (the Client) are the sole “Merchant of Record.” You are fully responsible for:
The legality, quality, and safety of the products or services you sell.
Setting accurate pricing, taxes, and shipping rates.
Fulfilling orders and handling customer service for your shoppers.
Payment Gateways: We may assist in connecting payment gateways (e.g., Stripe, PayPal) for a setup fee. We do not process payments directly and are not responsible for funds held, rejected, or delayed by third-party payment processors.
Compliance: You agree not to use the website to sell illegal, counterfeit, or prohibited items. Molina Marketing Media reserves the right to immediately suspend any E-Commerce website found to be in violation of state or federal laws.
Security: While we implement standard security measures (SSL certificates), you are responsible for maintaining the confidentiality of your administrative access to prevent unauthorized transactions.
10. Contact Information
For questions regarding these Terms, please contact us at:
Molina Marketing Media
Email: info@molinamarketingmedia.com
Phone: (661)-320-1919
Location: Tehachapi, CA 93561
Privacy Policy
Last Updated: December 16, 2025
1. Introduction
Welcome to Molina Marketing Media (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your data.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register for our services, express an interest in obtaining information about us or our products, or otherwise contact us.
Personal Information: Name, email address, phone number, billing address, and business name.
Payment Data: We may collect data necessary to process your payment if you make purchases (e.g., credit card number, security code). All payment data is stored by our payment processor [insert name of payment processor, e.g., Stripe/PayPal]. You should review their privacy policies and contact the payment processor directly to respond to your questions.
Content & Media: Photos, videos, logos, and text you provide for us to use in building your website or designing your print materials.
End-Customer Data (E-Commerce): If you use our E-Commerce services, our servers store data regarding your customers (shoppers), including their names, addresses, and order history, solely for the purpose of hosting your store. We act as a Data Processor, while you (the Client) act as the Data Controller. We do not use your end-customers’ data for our own marketing purposes.
3. How We Use Your Information
We use the information we collect or receive:
To provide services: Creating your website, hosting, performing maintenance, and managing your social media accounts.
To facilitate billing: Processing your monthly subscription payments.
To communicate with you: Sending you invoices, service updates, and responding to support inquiries.
To improve our services: Analyzing usage trends to better understand what features or services (like our drone photography or SEO packages) are most valuable to our clients.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your data with:
Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., web hosting providers, payment processors).
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.
6. Your California Privacy Rights
Since we are located in California, you may have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights may include:
The right to know what personal information is being collected about you.
The right to request the deletion of your personal data.
The right to non-discrimination for exercising your privacy rights.
To exercise these rights, you can contact us using the information provided below.
7. Client-Owned Data
For our web design clients: You retain the rights to the content (images and text) you provide for your website. If you choose to cancel your service, we will return or delete these assets in accordance with our Terms of Service.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.
9. Contact Us
If you have questions or comments about this policy, you may contact us at:
Molina Marketing Media
Email: info@molinamarketingmedia.com
Phone: (661)-320-1919
Mailing Address: Tehachapi, CA 93561
Refund Policy
Last Updated: December 16, 2025
1. Website Subscriptions
Molina Marketing Media offers monthly website subscriptions starting at $25/month.
Cancellation: You may cancel your subscription at any time.
Billing: Cancellations must be requested before your next billing cycle date to avoid being charged for the following month.
Refunds: We do not offer prorated refunds for partial months of service. Your website will remain active until the end of the current paid billing period, after which it will be taken offline (unless a domain transfer is arranged).
2. One-Time & Hourly Service Fees
Certain services provided by Molina Marketing Media are non-refundable once the work has been performed or the fee has been paid.
Diagnostic Fees: The $125.00 computer diagnostic fee is a non-refundable service charge required to identify hardware or software issues. This fee applies regardless of whether you choose to proceed with the recommended repairs.
Hourly Labor: Fees for computer repair, media editing, and drone photography ($75.00/hour) are billed for time spent and are non-refundable once the service has been rendered.
Print Design: Design fees for flyers and mailers are non-refundable once the final design is approved by the client.
3. Domain Name Transfers
Transfer Fee: If you choose to purchase a domain name from us upon cancellation, the $150.00 minimum transfer fee is non-refundable once the transfer process has been initiated.
Ownership: The domain remains the property of Molina Marketing Media until the transfer fee is paid in full and the transfer is complete.
4. Hardware Parts
New Parts: Refunds for new hardware parts (e.g., storage, RAM) installed during a repair are subject to the manufacturer’s warranty and return policy. Labor fees for the installation of these parts are non-refundable.
5. E-Commerce Store Refunds (For Your End-Customers)
Your Responsibility: As the store owner, you are solely responsible for issuing refunds, exchanges, or store credits to your own customers. Molina Marketing Media will not handle, process, or be liable for refunds related to transactions between you and your shoppers.
Platform Functionality: If a technical error on the website prevents a refund from processing, our support team will assist in resolving the technical issue, but we do not provide financial reimbursement for the transaction itself.
6. Contact Us
If you have any questions about our refund policy or need to request a cancellation, please contact us at:
Molina Marketing Media
Email: info@molinamarketingmedia.com
Phone: (661)-320-1919
Cookie Policy
Last Updated: December 16, 2025
1. Introduction
Molina Marketing Media (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website to enhance your user experience, analyze site usage, and assist in our marketing efforts. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
2. What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.
3. How We Use Cookies
We use cookies for several reasons, detailed below:
Essential Cookies: These are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.
Performance & Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. This data helps us improve the performance and design of our site.
Functionality Cookies: These allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
Advertising & Marketing Cookies: We may use these cookies to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns.
4. Third-Party Cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. Likely third-party services on our site include:
Google Analytics: To track website traffic and user behavior.
Social Media Widgets: Features from platforms like Facebook, X (formerly Twitter), and Instagram that allow you to share content or link to our social media pages.
Payment Processors: If you make a payment for our services, our payment gateway providers may use cookies to secure and process your transaction.
5. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager (if available) or by amending your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
6. Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please email us at:
Molina Marketing Media
Email: info@molinamarketingmedia.com
Phone: (661)-320-1919
Mailing Address: Tehachapi, CA 93561
Accessibility Statement
Last Updated: December 16, 2025
1. General Statement
Molina Marketing Media is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is inclusive and usable by all.
2. Accessibility Assistance & Tools
To facilitate the best possible experience, this website utilizes the Divi Modules Accessibility Bundle. This specialized tool provides an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (User Interface) and design to meet their individual needs.
Features available through this interface may include:
Contrast Adjustments: Options to alter colors for better readability.
Text Sizing: Tools to increase or decrease font size.
Keyboard Navigation: Enhancements to ensure the site can be navigated without a mouse.
Screen Reader Optimization: Improvements to ensuring compatibility with screen reading software.
E-Commerce Accessibility: For our online store clients, we utilize standard WooCommerce templates that are designed to be navigable by screen readers. However, as the store owner, you are responsible for ensuring your product descriptions and images (Alt Text) are accessible to your users.
3. Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
Molina Marketing Media strives to conform with WCAG 2.1 Level AA standards. We are actively working to ensure that our digital content is accessible to users with sensory, cognitive, and mobility disabilities.
4. Feedback & Contact
We welcome your feedback on the accessibility of the Molina Marketing Media website. If you encounter accessibility barriers or have suggestions on how we can improve, please contact us:
Molina Marketing Media
Email: info@molinamarketingmedia.com
Phone: (661)-320-1919
Mailing Address: Tehachapi, CA 93561
We try to respond to feedback within 3 business days.
Disclaimer
Last Updated: December 16, 2025
1. General Website Disclaimer
The information provided by Molina Marketing Media (“we,” “us,” or “our”) on this website is for general informational purposes only. All information on the site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
2. Technical Services & Data Loss Disclaimer
Please Read Carefully: By hiring Molina Marketing Media for computer repair, maintenance, or upgrade services, you acknowledge and agree to the following:
Risk of Data Loss: While we take every precaution to protect your data, including performing backups prior to major procedures (such as Operating System re-installs), the process of computer repair and hardware upgrading involves inherent risks. Molina Marketing Media is not responsible for any data loss, file corruption, or operating system errors that may occur during or after the service.
Client Responsibility: We strongly recommend that all clients maintain their own redundant backups of critical data before submitting a device for service. The “backup” service provided by Molina Marketing Media is a courtesy measure and does not guarantee 100% data recovery.
Hardware Risks: Handling electronic components carries the risk of unforeseen hardware failure. We are not liable for pre-existing hardware issues that manifest during the repair process or for the failure of aged components during disassembly/reassembly.
3. Professional Advice Disclaimer
The content on this website and the advice provided by our technicians regarding computer hardware, software, and SEO strategies is based on our professional experience and industry standards. However, technology changes rapidly. We do not warrant that our advice or solutions will be error-free or suitable for every unique technical situation.
4. External Links Disclaimer
Our website may contain links to third-party websites or content (e.g., WordPress, WooCommerce, Hosting Providers). Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the site.
5. Limitation of Liability
Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or our services. Your use of the site and your reliance on any information on the site is solely at your own risk.
6. E-Commerce Liability
For clients utilizing our E-Commerce package:
No Revenue Guarantee: Molina Marketing Media creates the functional platform for your store but makes no guarantee regarding traffic levels, sales volume, or revenue generation.
Service Interruptions: While we strive for 99% uptime, we are not liable for lost sales, revenue, or business opportunities that may occur due to temporary website downtime, server maintenance, or plugin conflicts.
Third-Party Errors: We are not liable for errors, security breaches, or data theft that occurs on third-party payment processing platforms (e.g., Stripe, PayPal) linked to your site.
7. Contact Us
If you require further clarification regarding this disclaimer, please contact us at:
Molina Marketing Media
Email: info@molinamarketingmedia.com
Phone: (661)-320-1919
Frequently Asked Questions (FAQ)
Website Packages and Subscriptions
What is included in the $25/month Starter Package?
Our Starter Package is an all-in-one solution for small businesses. It includes a basic landing page design, reliable web hosting, minimum SEO to help you get found, business information display (hours/location), and an ADA-compliant contact section.
Are there any hidden fees or long-term contracts?
No. We believe in transparency. Our subscriptions are month-to-month, and you can cancel anytime without penalty. The price you see is for the design, hosting, and maintenance of your site.
Can I upgrade my package later?
Absolutely. As your business grows, your website can grow with it. You can upgrade to our Custom ($75/mo) or E-Commerce ($350/mo) packages at any time to add features like photo galleries, animations, or an online store.
Who owns the domain name?
That depends on how it was purchased.
If you purchased the domain: You retain full ownership, and we simply point it to our servers.
If we purchased the domain: Molina Marketing Media retains ownership. However, if you choose to cancel your service, you have the option to purchase the domain transfer rights for a minimum fee of $150. Recommend that the client purchase the domain name for cost efficency.
Services & Pricing
Do you build online stores?
Yes! Our E-Commerce Package (starting at $350/mo) includes full WooCommerce integration, a secure shopping cart, product management, and payment platform syncing.
What other creative services do you offer?
Beyond websites, we are a full-service creative agency. We offer:
Print Design: Custom flyers and mailers for $75/design.
Social Media Management: We handle your posts (3x per week) for $125/month.
Media Editing: Professional video and photo editing for $75/hour.
Drone Photography: Aerial shots for your business for $75/hour.
Do you offer computer repair?
Yes. We provide local computer maintenance and upgrade services. Our rate is $75/hour for labor. Please note there is a required $125 diagnostic fee to identify hardware or software issues before work begins.
Support & Policies
What if I need to cancel my website subscription?
You can cancel at any time. Your website will remain active until the end of your current billing cycle. If you provided your own assets (images/logos), those will be returned to you.
How do I get technical support?
We are here to help! You can submit a ticket through our website, use our Live Chat feature, or contact us directly via phone at (661) 584-3786 or email at info@molinamarketingmedia.com.
Is your work ADA compliant?
Yes. All our website packages, including the Starter tier, include an ADA-compliant design to ensuring your site is accessible to all visitors.
Commitment to Transparency
At Molina Marketing Media, we believe in clear and open communication. Our legal policies are designed to provide clarity and assurance, ensuring that our clients can focus on their business with confidence.
Terms of Service
Privacy Policy
Our Terms of Service outline the rules and guidelines for using our website and services. By accessing our site, you agree to comply with these terms. Please review them carefully to understand your rights and responsibilities.
We value your privacy and are committed to safeguarding your personal data. Our Privacy Policy details how we collect, use, and protect your information. We encourage you to read this policy to understand our practices.